I’m in a real conundrum as to what to do with the state of my Wii right now.

Back in November, I had to send in my Wii to Nintendo’s repair department because the system started scratching discs when it would access them. A call to Nintendo and $90 later, I sent in my system and got it repaired in less than a week. Same system, all my save data was accounted for, and the problem seemed resolved.

Until last week.

I had the issue happen again, but since I was under warranty, the replacement only cost me the shipping. Same as last time, I told them to please fix my system as opposed to replacing it, and please be mindful of all of my save data. I was assured that even if they were to replace my system, all of my data would be safe, and unless they had to access my system’s memory, there was nothing to worry about.

I got “my” system back today. The first thing I noticed was that the serial number was different. Then I read the documentation. Nintendo doesn’t really make it a point to tell you what they did to your system, what the actual found problem was, or anything related to repair. You’re left only to speculation as to what the actual cause was. It didn’t bother me that much last time, other than just the curiosity of why my system started grinding discs three years in. But since it was fixed, it didn’t really matter anymore. The fact that they provided documentation this time should have tipped me off that something was very wrong.

The first thing I learned is that Nintendo’s repair people blatantly ignored my verbal and two written requests to keep my system. While the documentation stated that due to the “malfunction” (the disc drive scratching my games) the memory was lost. Bullshit. A disc drive and a CPU aren’t even remotely related functions, and my system files never showed any sign of being compromised or corrupted.

Considering the turnaround time from being delivered to their office to being sent out again was less than a day, it’s pretty apparent that they simply replaced it instead of repairing it. Nevermind the fact that I attached a letter directly to the system stating “Please don’t replace my system” and “Please protect my system’s memory.”

So, I’ve lost all of my play data, my save files, all of my registered friends and “Friend Codes” related to shared games. I’ve lost all of my Channel data, and photos, and messages. I’ve lost all of my Miis, including one of my Dad that I made during a stay at his house about a year or so before he died. And while I know it’s “just data”, it still made me smile bittersweetly seeing his Mii put up at random moments in games. Oh, and here’s a fun fact: Super Smash Bros. Brawl save data? You can’t transfer it. Due to typical Nintendo pigheadedness, they programmed it in a way where it is stuck to your system’s memory. You can’t back it up, you can’t transfer it to a SD card. Your system dies, so does the info., and there goes several hundreds of hours worth of gameplay, stages, photos, trophies, stickers, stats, characters….

I have lost over three years worth of data stored on my Wii because someone chose not to listen to me this time, or at least give me an option to salvage this. It would be like taking a car in to a repair shop, never being told what the issue is, replacing it without telling you or letting you collect your things still in the car, and then they just give you a completely different car. Of course, this is realized after the “repair work” has already been done.

Obviously, I called Nintendo over this, and they said they’ll have someone call me back in 2-3 days. I’m at a loss what to do with my Wii now. I can still download my old online games, but I have to set up my account all over again, and add friends, and download games, and add-ons, and create new Miis and everything else that would go with it.

And you know, I just don’t know if I have it in me after the total screw-over that I got this time. To be honest, and I don’t believe in selling off my systems, there’s a part of me that just wants to gather up my Wii collection, head down to the local Gamestop, and just get a PS3 or some new 360 games.

So dear reader, what do you think? Should I let my temper cool and see what Nintendo can offer to do to fix a situation where my old Wii is likely sitting in some repair shop scrap pile, or should I just call it a day and write the Wii experience off? Or should I just suck it up, and start over, realizing that three years worth of gaming experience is just digital dust now?

Again, the loss of data is just a nasty blow on its own. The fact that they clearly didn’t listen to me is the part that I’m struggling with on how to proceed right now.

Advice is always appreciated….

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