Pun-based as it may be, this is the current state of my Nintendo system.

In the last two weeks, the Wii has been putting weird scratches on my games. Not the “circular” scratches that are most common with system/disc damage, but these weird scuffs on the outer edge of the disc. Some can be wiped off like a smudge. Others are set in a straight line of little scratches. I’m having to go back into my “game tester” mindset, and the closest thing I can think of is that it’s either that black rubber piece on the front of the system that keeps dust out and discs stabilized, or…. You got me.

I’ve called Nintendo twice on it. Both reps had zero idea of what I was talking about, and honestly, I think Nintendo reps get a sadistic kick out of hearing people say “I think I have a problem with my Wii.” I had two female reps, and each one has that little undertone of “Oh, you have a problem with you Wii?” I’m sure this is a high point of comedy in the Nintendo tech support department.

At any rate, neither girl had heard of the issue I’m facing. The first girl wanted me to pay $75 to send my system (and games) in so they can evaluate the problem, even though they’ve hd no recorded incident of the symptoms I’ve described.

The second option is to pay $10 and buy a lens cleaning kit. Honestly, I don’t know if this will solve the problem, but it’s better than $75, and it’s uncommon in my experiences to find Nintendo reps who haven’t heard of a problem. I don’t take that as a good sign.

I take good care of my systems and games. I keep them dust-free, I keep the system in a horizontal position and don’t move the system around, and I don’t use my games as drink coasters, so they usually have bare minimal scratches or look pristine. The fact that my 3 year old system is strating to put some marks on my games is irritating, especially since New Super Mario Bros. Wii is coming out tomorrow. I have it on reserve, but I guess I’m going to hold off playing it until I get the scratching issue resolved.

If I repair my system, will Nintendo put all of my downloaded games and saves back? The Super Smash Bros. Brawl save file won’t transfer to a SD card (I’m not going to unlock all of that stuff again), and what of some of my more “exclusive” stuff like Doc Louis’ Punch-Out!! I got as a Club Nintendo reward. Even if I sent it in, would I get my system back? I want my original unit, not a refurbishment.

Even if I were to buy a new system, I’ve heard you can’t transfer your account from one system to the next, so that’s another obstacle. I have too much downloaded content to simply “start from scratch”. I feel that, in short, I’m kind of boned unless this symptom magically goes away.

If you have suggestions on how to repair/replace my system or even if you’ve heard anything about the issue my system is having, advice is always appreciated.

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Filed under: dlcnintendo gamingwii gaming